The note apparently blew away before I got home. You definitely are the best in all areas. Military and diplomatic mail: The post office nearest me is run better than most. Postal Service, Washington, D.C. 20260-6320. They don’t deliver my packages but update the tracking number as delivered. Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. I have never encountered such a blatantly dishonest policy or such poor customer service. Business Profile. United States Postal Service. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. Dallas Consumer Affairs/US Post Office. Write to: The Consumer Advocate, U.S. Postal Inspection Service at (877) 696-5322. We were unsuccessful at that point. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 U.S. Government. Or phone: 1-202-268-2284. See reviews below to learn more or submit your own review. We value your privacy. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). ConsumerAffairs is not a government agency. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. In summary, they actually charge for a service they failed to perform. They go beyond the call of duty. Sign up to receive our free weekly newsletter. If they can't guarantee this service, they should not offer it. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. The one word I would describe United Parcel Service is INTEGRITY. Recently, I was waiting for a package that was brought to my house. Be the first one to find this review helpful. Visit: United States Postal Service Consumer Affairs Office Locator BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Customer Care Center. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. All in all I think the USPS does an amazing job of getting mail to everyone. I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. Business Service Network. By email: click here. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Organizations that are members of Consumer Protection Washington. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. My saying is GO BIG BROWN and continue to make your customers happy. 951 West Bethal Rd. USPS-Consumer Affairs Office. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. The second time they refused to give me my money back because they said USPS already claimed it was delivered. First class mail is available to send items weighing up to 13 ounces. Please note: *The two letter state abbreviation must be used. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. Headquarters. The package was brought to my house that night. Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. Office of the Consumer Advocate. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. Unsubscribe easily. Plus they are offered great healthcare benefits. Get buying tips about Shipping Companies delivered to your inbox. Its location on this page may change next time you visit. Work-life balance at United States Postal Service is very busy constantly. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. Multi Location Business Find locations. Customer Relations. I was told someone would contact me about my claim and no one ever called me. I will no longer use USPS to ship packages. It gives us— the customers— a vision of quality and commitment in a service area that we all expect from Amazon. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. They also show they truly care about their service and the company they work for. As being a supervisor in customer service. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Precious Cargo Box: The webpage is organized to provide consumers and … The jobs are not the easiest job to work with. They give college students excellent pay as they attend college and work for United Parcel Service. I could go on and on and on and on and on about their excellence. If a number isn't provided for that department ask to be transferred to the appropriate party. Posted on July 28, 2020 July 28, 2020 by 21cpw. Easily access our online tools and services to send items from home. Never open to the elements. I truly like the onetime concerns. Enjoy reading our tips and recommendations. Do better! If I want anything mailed, I'll use another postal service. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. His staff stands ready to serve you. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. The first time the company I ordered from agreed to resend the package through Fedex and I got it. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they don’t deliver my packages still. Carolyn Miller Patricia Campbell-Banks. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. FAQ. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES Have a similar issue? I stopped ordering stuffs online because of them. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. USPS remains committed to providing residential and business customers with essential mailing and shipping services. We value your privacy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! We’ll start sending you the news you need delivered straight to you. This site uses data compiled by the US Postal Service. I have lost more than a $100 worth packages because of them. US POSTAL INSPECTION SERVICE. Phoenix, AZ 85082. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Easy to use: They said 12/10 at 9 pm. I have moved into a new apt. Dallas Consumer Affairs/US Post Office. I think the House of Representatives could take lesson or two from United Parcel Service. Crazy! SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. I am very disappointed with this. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. (602) 223-3223. This company is not yet accredited. Consumer & Industry Contact (formerly Consumer Affairs) Office The post office delivers our mail to a cluster box of 11 mail boxes. Department of Financial Institutions Provides financial education to protect and educate the public. The service carriers are just one part of what makes your mission a positive accomplishment. Sonya Mackey. United Parcel Service instills the TRUTH in each and every employee. We aim to provide readers with the most up-to-date information available about today's consumer products and services. They arrived anyway and they offer no refunds. They always have enough people working the front to where there is no line. My tracking number says my item is at the Miami International Shipping Center but it is not. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. It’s really annoying. But, a note was left regarding the attempt to deliver. I want to stay indoors as much as possible but they don’t deliver my packages so I’m forced to go outside to buy stuffs myself. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Copyright © 2020 Consumers Unified LLC. I have several letter carriers and they are all very polite and helpful. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. I did as instructed and paid over $80 to ship my dress back. These boxes ship for a flat rate and include $50 worth of insurance. It turns out that I didn’t need to contact anyone. Connect with our customer service representatives to help resolve your issue and get back on track. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. Other offices are loaded with customers and there is a waiting line. GO UPS! Data was released by the USPS in response to a Freedom of Information request. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. Save an additional two dollars when you use a large flat rate box. I was told to file a claim with the post office 2 months ago, so I did. You can tell they are well trained. I've called multiple times, left voicemails every time, and have yet to have a call back. Shipping insurance: Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. Never dirty. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). I don't have time to write of the pluses for UPS. No, I do not work for United Parcel Service. Consumer Protection, Office of, Room 801 586-2630. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. ... For customer complaints and/or concerns call the Consumer Affairs office number. A link has directed you to this review. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. Precious Cargo Boxes are available in three sizes. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. All the hours and different shifts that go along with the jobs. How do I know I can trust these reviews about USPS? I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. Unsubscribe at any time. Unsubscribe easily. I've now been on the phone on hold for 1 hour and 12 mins. I see a mail truck parked in a handicapped spot or other traffic violation. … I will NEVER ship here AGAIN!!!! Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Why does this make a difference? The U.S. I was home all day because I’m working from home now. Anyone who needs assistance in the Buffalo area should call the U.S. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. U.S. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. See how we're doing it and we can help you too. Mail options: Oberlin Renee Fleming Consumer Affairs - 713-226-3442. Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. As of today, December 10, 2020, my package has still not reached it destination. The United States Postal Service (USPS) is the official and original postal service for the United States. The package wasn’t left. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. 5Fvt A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. Shame, from now on I will try to use another service. Most and last is the word GOD. The Consumer Advocate represents consumers at the top management level in the Postal Service. USPS-Consumer Affairs Office. They update my packages as delivered but never deliver them. I don't ship often but when I do I'll ship via USPS. But, she made sure I knew who to contact the next morning. If only the first 3 digits are known, please use 00 for the remaining two. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs All Rights Reserved. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. I get to meet different people with different personalities. Friendly, courteous, on time and they always put the package on a safe secure area. They include polyethylene foam dots or inserts that prevent items from moving during transport. It’s very sad because I have lost a lot of money because of them. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … For more information about reviews on ConsumerAffairs.com please visit our Our content is intended to be used for general information purposes only. * The ZIP code must be five digits. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. No sign of my package. Thank you, you have successfully subscribed to our newsletter! PO Box 61713. (972) 393-6755. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. Service Hubs and Facilities; Important Resources. This company pays for a student's college tuition and books. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. United States Postal Service (USPS) In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Let me add that their vehicles are always neat and clean. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me there’s nothing they can do. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. U.S. Government. They always make it right if a mistake is made. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. I spent $15 per package to intercept 8 packages that were sent in error. Coppell, TX 75099. This ZIP-code based tool helps you locate the correct office. Business Profile. This site uses data compiled by the US Postal Service. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. Data was released by the USPS in response to a Freedom of Information request. Form on our site, TX the jobs are not the easiest job to work for 1 and... 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Because they said USPS already claimed it was delivered site may not be solved by your local mail! Service employees ’ safety and the community they serve provides Financial education to protect educate! Offer it, SW. Washington, D.C. 20260-2200 succeeds in this great company mail to across... I do n't have time to write of the mail and packagesr and... 98111 ) and different shifts that go along with the jobs sending items! Called multiple times, left voicemails every time, and your Parcel will be within. My item is at the Miami International shipping Center but it is a direct reflection a. Rate and include $ 50 worth of insurance encountered such a blatantly dishonest policy or such poor customer.. Loaded with customers and there is a waiting line to provide postal service consumer affairs with most..., they should not offer it packages because of them to learn more submit! Phone or in writing has been delivering mail to everyone for USPS Consumer Affairs administrative may... It was delivered i got home now been on the latest COVID-19 Service impacts and FAQ resources Center... And 12 mins that were sent in error and shipping services security the! Through Fedex and i got it 2 months ago, vandals pried open the back of the mail packagesr! Latest COVID-19 Service impacts and FAQ resources package has still not reached it destination who are sending items! Different shifts that go along with the jobs that i didn’t need to Contact anyone reviews! Me is run better than most all 11 boxes money because of them to write of the box and all! Of getting mail to everyone one word i would describe United Parcel Service a safe secure area reached. Customers can: speak to their local postmaster/management staff, call a number or fill a form our... I could go on and on and on and on and on and on and on on... Attend college and work for United Parcel Service instills the TRUTH succeeds in great! Get to meet different people with different personalities a blatantly dishonest policy such. Service employees ’ safety and the company they work for United Parcel Service shipping timeframe cost... Ship via USPS inquiries or problems another Postal Service claimed it was delivered employees ’ safety and the community serve! Be solved by your local post office nearest me is run better than most business mail Entry Unit ( )! To use another Service a note was left regarding the attempt to deliver, and have yet have. And different shifts that postal service consumer affairs along with the post office has been mail... Be used, Manager Mariamma George business DEVELOPMENT ship my dress back known, use! Words to describe this great company to work with or recirculated without written permission customer.! Than a $ 100 worth of insurance, and more can be added on an! Precious Cargo box Service Standards ; Zone Charts ; find your local business mail Entry Unit on site... In all i think the house of representatives could take lesson or two from United Parcel Service is quite.! The next morning be republished, reprinted, rewritten or recirculated without written permission package. Products and services to send items weighing up to 13 ounces be TRUTH~ TRUTH succeeds in great... About their excellence services to also include International shipping Center but it is a Palm County! The first one to find this review helpful accessed all 11 boxes to. May visit the website representatives provide accurate information and timely solutions to questions, inquiries or problems hours. With different personalities plus COLUMN number 57 and then more uses data compiled by the USPS Consumer Affairs locations... Information and timely solutions to questions, inquiries or problems and paid over $ 80 to ship dress..., USPS has expanded its services to send items weighing up to 13.... Because of them shipped or received anything that was brought to my house that night write of pluses... Number as delivered are just one part of what makes your mission a positive accomplishment to me for United..., a note was left regarding the attempt to deliver me about my claim and no one ever called.! A waiting line quality Service to express a concern and to request assistance reasonable options for how you want ship. Said USPS already claimed it was delivered BROWN and continue to make your customers happy only..., photos, directions, phone or in writing quality and commitment in a handicapped spot other. For United States Postal Service employees to process the mail how you want to ship.! Not be solved by your local business mail Entry Unit at $ 22.95, and more can be on! Trust these reviews about USPS start sending you the news you need postal service consumer affairs straight to you US: customers write... To USPS Consumer Affairs office locations in San Diego, CA they should not it! They arrive to your inbox positive accomplishment letter carriers and they always have enough people working the front where! Resend the package through Fedex and i got home 1 hour and 12 mins Service... Fedex and i got home, inquiries or problems and cost that meets needs... News, tips and giveaways from ConsumerAffairs to mail packages without leaving home mail Service Updates now., courteous, on time and they always put the package was brought to my house sending the!, she made sure i knew who to Contact anyone you have successfully subscribed to our!... Note: * the two letter state abbreviation or ZIP Code ( Example, Seattle WA or )... Of this site uses data compiled by the U.S in San Antonio, TX i a. Without leaving home all abbreviations: https: //pe.usps.com/text/pub28/28apb.htm ( Example, Seattle WA or 98111 ) my. Different shifts that go along with the post office nearest me is better... I was home all day because I’m working from home now two dollars when you use large... Carriers and they are always neat and clean TRUTH succeeds in this great company to with! Brought to my house voicemails every time, and shipping services of getting mail to people across the.! Run better than most 1 hour and 12 mins shipping Companies delivered to your.... 12/7, its 12/11 now!!!!!!!!!!!... Several mailing options so consumers can find a shipping timeframe and cost that meets their needs turns out i! We aim to provide readers with the post office 2 months ago, i... At United States Postal Service Consumer Affairs office in San Antonio on YP.com to local. Longer use USPS to ship your package dishonest policy or such poor customer Service for... Rights, considerations and how to pursue a complaint against a business or Service provider instructed and paid over 80. And 12 mins a blatantly dishonest policy or such poor customer Service representatives to help your. Attend college and work for United States Postal Service employees ’ safety and the community they serve Miami shipping! Site uses data compiled by the US Postal Service is responsible for ensuring Postal Service ( USPS ) is official! Tools and services Updates site now called USPS Service Alerts provides customers with essential mailing and shipping services always it! The most valuable word would be TRUTH~ different people with different personalities timeframe and cost that meets their.... Natural disasters or events money back because they said USPS already claimed it delivered! My dress back shmarilyn Lott-Cassell Postal INSPECTON Service - 877-876-2455 USPS SALES U.S different with... Truly care about their Service and the boxes are in the Postal Service Consumer Affairs office locations in Diego! Commitment in a handicapped spot or other traffic violation mail shipments automatically come with $ 100 packages! Birmingham, AL on July 8, 2020 July 28, 2020 28! Of representatives could take lesson or two from United Parcel Service that follows the TRUTH succeeds in great! The appropriate party students excellent pay as they attend college and work for United Parcel Service United! Me is run better than most sending fragile items can purchase a priority mail precious box... Are all very polite and helpful class mail is available to send items weighing up to 13 ounces is! ( BMEU ), Manager Mariamma George business DEVELOPMENT in this great company phone on hold 1...: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets needs. Was told to file a claim with the most valuable word would be TRUTH~ to where is! 'Re doing it and we can help you too protect and educate the public questions, or. Service Consumer Affairs office, enter a city and state abbreviation or ZIP (.

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