My daughter received this chromebook in Dec 2019, and all was fine until yesterday. Disable the Wi-Fi connection using the appropriate button. There are 5 other individuals connected fine with iOS and Windows devices. If the Chromebook was completely dead, you just plugged it in, and now it won’t turn on, don’t panic. Laptops. Samsung 303C Chromebook worked for years on our School District Wifi... now it suddenly doesn't want to connect. Previous Next Sort by votes. Now she needs this to complete her schooling, and we can not stay connected to the 2.4 or 5ghz, and they don't consistently show up in available networks. L. lila1160 Commendable. Next to the WiFi icon is a little box with an exclamation mark in it. It may remain unavailable for a while. Check that the network you want to connect to works with your Chromebook… Create or format USB recovery media for your Samsung Chromebook If your Chromebook's operating system (OS) isn't working properly, you can recover it. WiFi won't stay on. 2 - connects randomly then discounts and won't find SSIDs We purchased 30 Lenovo N22 Chromebook and they are having issues connecting and staying connected to our Schools WiFi network. ... "Connect your Chromebook to Wi-Fi. Test your Chromebook after each step to see if the problem is fixed. It will just give us a searching icon and then eventually say nothing is found, or if it locates it, it will ask for the password and then not connect. Dec 25, 2016 5 0 1,520 1. Help. horizontal black lines showed up and grew on my chromebook screen? The factory reset won't delete any of your files on Google Drive or an external hard drive. Laptop Tech Support. Do not turn the Wi-Fi on immediately. I have multiple units that do one of the following: 1 - says Wifi is turned off with no way to turn it on, doesn't even display a MAC address. Make sure Wi-Fi is on. Navigate back to the Settings page and turn the Wi-Fi Connection on. We got the issues fixed and all devices were working but not my chrome book and my daughters won’t connect to the internet. Thread starter lila1160; Start date Feb 24, 2017; Sidebar Sidebar. Problems connecting your Samsung Chromebook to a wireless network Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. If you’ve done both Step 1 and Step 2 and your Chromebook still won’t connect to WiFi, try restarting everything. Turn everything off, wait at least 3 minutes, then power it all back on. This video has been updated here; https://youtu.be/P3I7dDpkJps. Can't connect to Wi-Fi. If you’re still having trouble after trying these steps, contact your Chromebook manufacturer. It is recommended that you shut down your Chromebook, leave it like that for 5-10 minutes, and turn it back on. At the bottom right, select the time. This means your laptop, your router, your phone (if you’re using hotspot), and your modem. Step 1: Turn on Wi-Fi. 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